Sound familiar?Norwich
- The call
- The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.
After a wet summer the entry door sits lower in its frame. The lock works perfectly when the door is open, but with it shut you have to lift the handle and shoulder the door to get the deadbolt to throw.
In plain words
Servicing the original lock is usually the better choice for an older home, for practical reasons as much as sentimental ones. Cutting a period door for a modern cylindrical lockset means boring a large hole through the stile and leaves the old mortise to be filled; a repaired mortise case avoids all of that. Where the home is a designated heritage property, keeping the hardware may also be what the municipality expects. The service treats the door as something to preserve: minimal disturbance, parts matched to the original, a strike adjusted rather than replaced, and the old lock left running smoothly for decades to come.
Vintage Mortise Lock Service · Norwich
How the visit goes
Scene 1
Which keys exist and who has them
The locksmith asks to see every key that goes with the door: the one that works, the ones that used to, and the bag of loose bit keys that came with the house. A worn original is still the most useful pattern for a new key, and a bent one explains why the lock has become temperamental. For a cylinder lock, a lost or stolen key is a reason to rekey while the case is out, and a key that only a former occupant holds is worth retiring. The count of keys wanted afterwards is settled now too, so the spares are cut while the lock is on the bench rather than on a return visit.
Scene 2
Springs, levers and followers
Springs are the usual culprits and the easiest fix. Broken coil and flat springs are matched from stock by length, wire gauge and shape, and fitted so the latch snaps out and the knob returns to level. A worn or cracked lever is matched from a donor case where one exists; where it does not, a replacement is filed from stock to the original's profile, which is slow, careful bench work rather than magic. A rounded hub is replaced or bushed. When every part moves as it should, the case is closed and cycled by hand with the cover on until the action is smooth and even in both directions.
Scene 3
Watching the door through the seasons
The lock is aligned to the door as it hangs today, and a solid wood door in an older home will move again. Through a humid summer it swells, through the heating season it shrinks, and each year the hinges settle a fraction. Twice a year, close the door and try the latch and bolt; if either has started to scrape or needs the door lifted, the strike wants a small adjustment or the hinge screws want snugging, which is a five-minute job. Doing that early keeps the rebuilt case from being strained, and it is the single habit that makes a vintage lock last another few decades without fuss.
In the van
- Mortise cylinder and cam
- Dry graphite or PTFE lubricant
- Deadbolt lever springs
- Hardwood dowel and wood glue
- Cylinder set screw
What shapes the quoteBradburn Subdivision Lock & Key Co.
- Missing or mismatched trim
- Sourcing a knob, escutcheon or thumb-turn to match the survivors, from salvage or reproduction stock, is quoted as parts plus the search. Reusing your own trim from another door avoids that line.
- Paint and seized parts
- Hardware buried under decades of paint takes time to free and clean without damage. A faceplate, strike and thumb-turn that have to be stripped back add to the visit and are noted in the quote.
- Strike and hinge work
- Where the door has dropped or swelled, adjusting or moving the strike and tightening or packing hinges is part of the fix. It is small work but it is listed, so you see what was done to the door.
FeesSame any hour
You asked, we answered
Can the lock be made more secure while keeping it original?
Yes, within reason. A later mortise case can take a modern high-security cylinder of the right thread and cam, chosen for its pick resistance; stopping casual key copying is a separate question, answered by fitting a restricted or patented key system alongside it. Longer screws into the strike and a properly seated deadbolt add more than most people expect. For a bit-key lock, the practical gains are a full-throw deadbolt and a good strike; if more is wanted, a separate modern deadbolt above it leaves the original lock untouched.
What does the service visit involve, step by step?
The locksmith checks your authority to request the work, examines the door and lock, and tells you what it needs. The knobs, plates and cylinder come off, the case slides out of the door edge and is opened on a bench, cleaned, re-sprung and repaired. Keys are made or the cylinder rekeyed, the door pocket is tidied, everything goes back on, and the strike is adjusted. You test the finished lock from both sides.
Can my interior doors be serviced too, and can one key work all of them?
Usually yes to the first, and to the second once the locksmith checks the locks. Interior mortise latches with privacy turn buttons are lighter versions of the entry lock and respond to the same clean and re-spring. Interior locks in a house were sometimes supplied to one bit key, and where the key sections, warding and levers actually match, the locksmith can restore that arrangement so a single key opens several bedroom and bathroom doors. It is a practical thing to have when a child locks a bathroom from inside.
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Norwichinformation
OxfordOntario
Vintage Mortise Lock Service · Woodstock, East Zorra-Tavistock, Ingersoll, South-West Oxford, Zorra, Bradburn Subdivision, Perrys Lane, Burgessville
- Town
- Norwich, Oxford
- In business
- 18 years
- Hours
- Open 24/7
- Nights, weekends and holidays, same fees
- Phone
- (226) 705-0421
- Visits
- On-site assessment preferred. Request a visit or call.
2021 census: what it means at the door
Every square is one home in a hundred.
- 64 in 100 homes · older homes
- 92 in 100 homes · mostly houses
- About 64% of homes in Norwich were built in 1980 or earlier, according to the 2021 Census.Older housing means older frames. Wood that has settled for years leaves strikes slightly out of line, so a bolt drags or needs a lift of the handle. A locksmith expects this and brings the shims, longer screws and strike plates to correct it.
- Single-detached houses make up about 92% of homes in Norwich (2021 Census).A detached house gives a locksmith room to work: full access to both sides of every door, hinges and frames included. Repairs and upgrades can be thorough, from the front deadbolt to the gate latch, with nothing off limits.
Nearby
On-site assessment
Request a visit.
After a wet summer the entry door sits lower in its frame.
(226) 705-0421, open 24/7.