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BradburnSubdivision Lock & Key Co.Open 24/7 (226) 705-0421
Hands comparing detached lock cylinders beside loose keys on a workbench. — Broken Key Extraction, Norwich

Lockouts · Norwich

Broken Key Extraction

The apartment key snapped mid-turn, leaving the cylinder twisted halfway between locked and open. The building manager's spare is somewhere across town and nobody else has a copy.

In plain words

Freezing is one of the bigger seasonal causes of broken keys here. Meltwater runs into the keyway during a thaw and freezes overnight, so the plug is locked in ice, and most people respond by turning harder. The blade gives before the ice does. A winter extraction visit therefore begins with thawing: lock de-icer or gentle warmth frees the plug, then the fragment is drawn out and the cylinder is dried and given the lubricant its maker specifies. You leave with the piece out, a new key cut, and a small tube of de-icer so the next frozen morning is a pause rather than a snap.

Sound familiar?Norwich

The call
The key went in like any other morning, you turned it, and something gave with a small metallic click. The bow is still between your fingers. The rest of the blade is sitting inside the deadbolt, and the door is locked.

NextHow the visit goes

Broken Key Extraction · Norwich

How the visit goes

Technician kneeling on a porch at a navy blue front door, working on a black handle set beside an open tool bag. — Norwich
  1. Scene 1

    Locked or unlocked right now

    Whether the bolt is thrown changes the order of work. If the door is locked, extraction is the first half and getting you inside is the second; the locksmith plans both so the door is opened with the least fuss once the keyway is clear. If the key broke while you were locking up and the door is open, the priority reverses: the fragment comes out and the door is made secure before anything else is discussed, so you can leave when you need to. On a vehicle the same question applies to the door and, separately, to whether the ignition turns.

  2. Scene 2

    Thawing first on a frozen lock

    A cylinder that broke a key because it was frozen needs the ice dealt with before the fragment will move. The locksmith works lock de-icer into the keyway, or holds gentle heat near the cylinder, until the ice inside liquefies and the plug loosens. Boiling water from the kettle stays indoors: it refreezes inside the keyway and can split a cold cylinder. With the plug free and at rest, the extraction proceeds as normal. Afterwards the cylinder is dried thoroughly and given a water-repelling dry lubricant rather than one that traps moisture, so the same morning is far less likely to repeat.

  3. Scene 3

    Your car key, rebuilt rather than replaced

    For a vehicle, the head of the key that carries the transponder chip and remote buttons has usually been saved, and a new blade cut and fitted to it, so the car recognizes the key as it always did. The door lock and ignition have been tested with it, and the ignition wafers checked for damage from the break. It is a good moment to have a second complete key made, since a car with one key is a car one snap away from a tow. Lightening the key ring so it does not hang on the ignition adds years to both key and cylinder.

In the van

  • Key blanks and code cutter
  • Vehicle key blades and chip shells
  • Hook key extractors
  • Plug follower and cap tool
  • Replacement cylinder or deadbolt

What shapes the quoteBradburn Subdivision Lock & Key Co.

Rekeying other doors to match
If the cylinder ends up rekeyed or replaced, matching the other exterior locks to the new key is priced per cylinder, and simplest while the locksmith is already there.
Locked or unlocked door
If the door is locked, the extraction is followed by opening it, which is quoted as its own part of the visit. If the door is open, the work is extraction and securing.
Drilling and a replacement cylinder
On the rare occasion a cylinder must be sacrificed, the price includes the new cylinder or complete deadbolt plus fitting it, and that is agreed with you before the drill is picked up.

FeesSame any hour

Have it ready

Before you call · 0 / 3

(226) 705-0421

You asked, we answered

The key broke while the door was locked. Can you still get me in?

Yes. The fragment comes out first, because nothing else can happen while it blocks the keyway. With the cylinder clear and the plug at rest, the door is opened by the same non-destructive methods used for any lockout, then a working key is cut and tested. If the door is a rental, the visit is noted for the building manager on request.

Why did my key break at all?

Often fatigue, though not the only cause. A brass blade is weakest where the deepest cut leaves the least metal, and thousands of turns can slowly work a crack into that spot. Then one morning something asks more of it: a frozen cylinder, a bolt binding in a swollen door, grit in the keyway, or turning before the key was fully in. A bent, worn or poorly cut key can also fail on its own, with no such trigger. The lock is inspected afterwards to find which applied.

Can a new key be made from the two broken halves?

Usually. Laid end to end, the halves show the full set of cuts and identify the blank, and a locksmith reads them with a gauge and cuts a fresh key to those depths on a code machine. That is better than tracing the broken blade on a duplicator, because a worn key copied is a worn key repeated. If a spare or the key code exists, that is used instead.

Norwichinformation

OxfordOntario

Town
Norwich, Oxford
In business
18 years
Hours
Open 24/7
Nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

2021 census: what it means at the door

Every square is one home in a hundred.

  • 64 in 100 homes · older homes
  • About 64% of homes in Norwich were built in 1980 or earlier, according to the 2021 Census.Older housing means older frames. Wood that has settled for years leaves strikes slightly out of line, so a bolt drags or needs a lift of the handle. A locksmith expects this and brings the shims, longer screws and strike plates to correct it.
  • Single-detached houses make up about 92% of homes in Norwich (2021 Census).A detached house gives a locksmith room to work: full access to both sides of every door, hinges and frames included. Repairs and upgrades can be thorough, from the front deadbolt to the gate latch, with nothing off limits.

Source: Statistics Canada, Census Profile

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On-site assessment

Request a visit.

The apartment key snapped mid-turn, leaving the cylinder twisted halfway between locked and open.

(226) 705-0421, open 24/7.